frequently asked questions

  • What are the capacities and features of each space?

    The Ballroom | 200 seated with balcony; 150 seated without balcony

    The Rosehip Room | 50 seated; 150-200 cocktail-style

    Does The Elliot have outdoor space?

    No, but we are located across from Lincoln Park and down the street from the Cleveland skyline, both great backdrops for pictures. If you decide to schedule your ceremony at Lincoln Park, the request is based on the availability of the space. We will arrange for the permit for you! Clients must request the permit at least 45 days prior to the event - but sooner is better! A “plan b” in case of inclement weather must be prepared with the Events Director.

    What are The Elliot’s hours of operation?

    All events must be scheduled within The Elliot’s hours of operation and within the hours outlined in your agreement.

    • Monday - Thursday | 8 am - 10 pm (11 pm for events in the Rosehip Room)

    • Friday - Saturday | 8 am - 11 pm (12 am for events in the Rosehip Room)

    • Sunday | 8 am - 10 pm

    Holidays vary

    What are The Elliot’s hours of business?

    The Elliot accepts calls and emails between 9 AM and 5 PM Tuesday to Friday. We are closed on Mondays.

    The venue is open only for appointments, events, and our weekly open house. Walk-ins are not accepted. To schedule a call or tour, please visit theelliotcle.com/tour.

    Weekly Open House

    Join us every Tuesday from 3-6 PM for an open house. No appointment is necessary.

    Is The Elliot ADA Accessible?

    The Elliot has a wheelchair lift with ground-level access from outside and three ADA-compliant restrooms. Please note that the wheelchair lift does not reach the balcony, but it does reach The Ballroom and The Rosehip Room.

    Where can guests park?

    The Elliot's parking lot is located at 2307 W 14th Street. Valet and shuttle services can be added on for an additional cost.

    Does The Elliot have air conditioning?

    Yes, 7 new HVAC units were installed in 2022.

    Is The Elliot dog-friendly?

    For the ceremony, yes! Dogs must be attended to by a trusted human, be cleaned up after, and must leave afterward.

    Where can guests smoke?

    Smoking is prohibited inside The Elliot. Guests must be 15 feet or more away from The Elliot’s front doors. A smoking receptacle is provided outside. Smoking is not permitted near the east exterior door or wheelchair lift.

    What do I need to know about decorations?

    • All decor and signs must be free-standing.

    • Nails, tape, staples, or other items that could cause damage are prohibited in The Ballroom.

    • The use of rice, glitter, confetti, birdseed, etc. is not permitted.

    • Helium balloons are not permitted in The Ballroom or the lobby.

    • Smoke and fog machines are not permitted.

    • Open flames are prohibited. All candles must be in a vase.

    • You cannot remove or alter any existing decor, artifacts, or property without the approval of The Elliot staff.

    Does The Elliot provide lighting and sound?

    The Elliot's lights, including our 8' crystal chandelier, are dimmable.

    A/V in the Rosehip Room is included and you can order A/V for The Ballroom for an additional cost.

    Additional lighting and sound can be brought in by a vendor of your choosing.

  • What forms of payment are accepted?

    The Elliot accepts checks, ACH, and all major credit cards. Please make all checks payable to Elliot Events, LLC. There are no credit card fees.

    When do I make payments and provide information to The Elliot?

    Please be sure to see your specific agreement for payment requirements and deadlines.

    Items due 45 days prior to the event, include:

    • Confirmation of valet, if desired, is due no later than 45 days prior to the event.

    • Confirmation of chosen catering vendor from our exclusive catering list.

    • Confirmation of outdoor wedding permit, if ceremony package is added and Lincoln Park is available. A “plan b” for an indoor wedding must be arranged in the case of inclement weather.

    Within 45 to 10 business days prior to the event:

    • If applicable, you may schedule your ceremony rehearsal date and time for Friday or Saturday, if it’s included in their agreement and the schedule allows.

    • Amendments to rental agreements must be made at least ten business days prior to the event.

    • Bar package selections are due no later than 10 business days prior to the event.

    • A credit card is due on file no later than 10 days prior to the event.

    The remaining balance of all amounts and taxes is due 10 business days prior to the event.

    • If the event takes place in less than 10 business days, the entire balance is due to reserve the date.

    What is The Elliot’s cancellation policy?

    Should you need to cancel your event, The Elliot will retain the non-refundable deposit and any payments made up until the date of cancellation.

    Do I need event insurance?

    Acquiring an event insurance policy is not required but strongly encouraged. If you need recommendations for provides, please ask!

  • When can I start setting up for my event - Weddings?

    Wedding parties and approved vendors have access to The Elliot starting at 8 AM the day of the event for delivery, set up, getting ready (hair, makeup, dress), and photos.

    Client and vendor arrival times must be confirmed with the Event Coordinator 45 days prior to the event.

    Dropoff and pickup times must be coordinated with The Elliot prior to your event.

    When can I start setting up for my event - Private Events and Micro Weddings?

    For private events and micro weddings, you can set up 4 hours prior to the start of the event. Teardown must be completed within 1 hour following the event. Additional hours may be requested if needed.

    When can I start setting up for my event - Happy Hours and Photo Shoots?

    All activities, including deliveries and setting up, take place within the rented window of your agreement.

    When can I drop off items for my event - Weddings, Private Events, and Micro Weddings?

    Delivery dropoff and pickup must take place within the rental window outlined in this agreement.

    A 4-hour window for delivery drop-offs and setup can be reserved the day prior for a flat fee of $1,000. This time must be reserved with the Event Coordinator within 45 days prior to the event, but no later than 10 days prior to the event, and is based on availability.

    The Elliot cannot provide controlled temperature for florals prior to the event. Wedding clients may request to store their cake the day before the wedding if space is available.

    Who is responsible for cleaning after the event?

    The caterers are responsible for cleaning the space(s) used within 1 hour after the event. This includes removing all trash generated from your event and cleaning the prep kitchen. If no caterers were used or they are not in attendance at the end of your event, you are responsible for clearing tables and The Elliot will empty trash bins. A cleaning fee may be required if you do not use a caterer.

  • Can I use my own caterer?

    The Elliot has partnered with local caterers to bring quality food and service to your event. You must choose from the following:

    • A Taste of Excellence

    • Lago Custom Events

    • Marigold Catering

    • Nosh Creative Catering

    What do the caterers provide?

    The caterer you choose will provide food and will be responsible for all of the setup and teardown for your event. They will also provide linens, flatware, glassware, china, and any other rentals you may need. Please note that The Elliot does not provide glassware for your event.

    Can I bring my own dessert?

    Yes, desserts and specialty cakes do not need to be provided by your caterer.

    Can I bring my own alcohol?

    Due to The Elliot’s liquor license, all beer, wine, and spirits must be purchased from The Elliot and consumed on-premise. Outside alcoholic beverages will be confiscated and will result in a fee.

    Are any other vendors required by the Elliot?

    No - you can choose any officiant, coordinator, photographer, DJ, etc. Please ask for our list of vendors that we love to work with because they provide great service and know our space.

    Does The Elliot provide security?

    The Elliot will provide a security guard for events with alcohol.

  • What we are and what we love to do:

    • We love hosting events, including weddings, corporate events, private events, and public events.

    • We are open for drop-in visits during open house hours (Tuesdays from 3-6 PM) or by appointment.

    • We provide tables and chairs and will even set up the chairs for your ceremony.

    • We work with exclusive caterers.

    • We provide inspiration, dimensions, and ideas for your event layout.

    • We provide a facility manager and bar service for your event and we love to provide excellent customer service!

    • We have an in-house planning, design & coordination team and provide a host of packages tailored to your needs.

    We are not and what we do not do:

    • We are not a bar or restaurant, so we are not generally open to the public unless we host an event (check out our upcoming events) or we are hosting a client’s private event.

    • We do not support drop-ins during non-open house hours.

    • We do not set up tables or other decorations.

    • We do not negotiate terms of our rental fees, beverage packages, or safety measures.