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venue coordinator

overview

Reports to: Events Director
Classification: Hourly, Part-time
Rate: $20/hour

Job Overview

The Venue Coordinator acts as the day-of main point of contact for The Elliot’s events, such as weddings, receptions, private events, fundraisers, and public events. This position maintains day-of venue operations, provides excellent customer service, and ensures all policies are upheld during set up, event time, and tear down. 

responsibilities

Job responsibilities include:

  • Serving as the main point of contact for clients and vendors for scheduled events from beginning to end

  • Provide outstanding customer service to our guests, vendors, and clients

  • Open the building promptly for all events and conduct all opening procedures

  • Close the building at the assigned time for all events and conduct a post-event walk-through and closing procedures

  • Review the event prep email provided by The Elliot’s Events Director at the beginning of every event

  • Monitor the event space often and remain available for inquiries and requests

  • Setup & teardown chairs for ceremonies

  • Uphold The Elliot’s building, vendor, catering, bar, client, and emergency management policies during the event

  • Troubleshoot issues as they arise and inform The Elliot’s leadership as appropriate.

  • Maintain a checklist and notes for every event from open to close

  • Confirm vendors arrive on time

  • Stock bathrooms, kitchen, and bar before and throughout the event, as needed

  • Complete all trainings and attend required staff meetings (paid)

  • If there is a staff transition, ensure all details and notes are provided to the incoming venue coordinator or day-of contact

  • The Venue Coordinator may be asked to support The Elliot hosted events by managing check-in, supporting set up/tear down activities, and/or greeting guests

requirements

  • Excellent communication skills

  • Problem-Solving Skills – being able to come up with a solution in the moment for the best outcome

  • Be able to prioritize and multitask several duties during the day of an event or rental   

  • Candidates must have strong organizational skills, attention to detail, and be comfortable working with the public in both organized and informal situations

  • Ability to work a flexible schedule, including evenings and weekends

  • Strong understanding of event flow and event processes

  • Convey a professional image to clients and vendors at all times

qualifications

  • Experience with event/hospitality management is required (at least 2-3 years experience)

  • Must have a valid Ohio Driver’s License

  • Must be at least 21 years of age

to apply