join our team

The Elliot is hiring a part-time Venue Coordinator.

Reports to: Chief Executive Officer

Classification: Hourly, Part-Time

Rate: $20/hour

description

The Venue Coordinator acts as the day-of main point of contact for The Elliot’s events, such as weddings, receptions, private events, fundraisers, and public events. This position maintains day-of venue operations, provides excellent customer service, and ensures all policies are upheld during setup, event time, and teardown.

responsibilities

Serve as the main point of contact, providing excellent customer service and direction for clients, guests, staff, and vendors for scheduled events from beginning to end
Open the building promptly for all events and conducting all opening procedures
Close the building at the assigned time for all events and conducting a post-event walk-through and closing procedures
Review the event prep email provided by The Elliot’s leadership at the beginning of every event
Monitor the event space often and remaining available for inquiries and requests
Set up and tear down chairs for ceremonies and some tables, as requested
Uphold and enforce The Elliot’s building, vendor, catering, bar, client, and emergency management policies during the event
Troubleshoot issues as they arise and inform The Elliot’s leadership as appropriate
Maintain a checklist and notes for every event from open to close
Track arrival and departure times for key staff and vendors
As applicable, host an event check-in with security, bar staff, and additional venue coordinator staff during shift change
Stock bathrooms, kitchen, and bar before and throughout the event, as needed
Maintain building cleanliness during events, including occasional mopping, sweeping, and garbage disposal
Complete all training and attend required staff meetings (paid)
The Venue Coordinator may be asked to support The Elliot’s hosted events by managing check-in, supporting set up/tear down activities, and/or greeting guests.

requirements + qualifications

Excellent communication skills and confidence in speaking with guests, clients, staff and vendors
Problem-Solving Skills – being able to come up with a solution in the moment for the best outcome
Adaptability - ability to pivot direction and remain composed when issues or changes arise
Be able to prioritize and multitask several duties during the day of an event or rental
Candidates must have strong organizational skills, attention to detail, and be comfortable working with the public in both organized and informal situations
Ability to work a flexible schedule, including evenings, weekends, and holidays
Strong understanding of event flow and event processes
Willingness to serve as the point person in the case of emergency or crisis, training provided
Convey a professional image to clients and vendors at all times