Client Resources

We are thrilled that you have decided to host your event at The Elliot! The resources below are intended to provide you with essential information for hosting your event in our venue but never hesitate to reach out if you need questions or need information.

Our team will share payment deadlines and reminders, help you select a beverage package and layout, and share venue details and building policies with your vendors in the weeks leading up to your event.

» contact, hours + appointments
» policies + deadlines
» planning resources
» venue details
» catering
» bar package faqs

Visiting The Elliot

contact

(216) 200-8506
hello@theelliotcle.com

hours

The venue is open only for scheduled appointments, events, and our weekly open house. Walk-ins outside of open house hours are not accepted.

The Elliot responds to all emails and calls within 24 business hours. We are closed on Mondays.

weekly open house

The Elliot is open to the public every Tuesday from 3-6 PM. These are great opportunities for you to meet with your vendors, stop by for measurements, or meet with your planning committee to discuss details.

No appointments are required, but please note that time with our events management team is not guaranteed.

Meeting with the Team

client meetings

If you have questions regarding your event (timeline, bar package, layout, etc.), you can schedule a time to discuss these details with our team.

» Schedule a Call

In-person meetings can be scheduled upon request.

catering walkthrough

If you are hosting a full-venue event with full-service catering, you can schedule time to meet with your caterer and The Elliot around 30 to 60 days prior to event. This can happen in person or virtually and must be scheduled in advance.

» Schedule a Catering Walkthrough

If you are having trouble finding a time on our calendar that works for you and your caterer, please contact us at hello@theelliotcle.com.

Policies + Deadlines

deadlines

Items due (45) days prior to your event:

  • Caterer selection

  • Confirmation of valet or shuttle services

Items due (14) days prior to your event:

  • Remaining balance

  • Final guest count

  • Caterer selection if applicable

  • Amendments to the Agreement

payments

  • The Elliot accepts checks, ACH, and all major credit cards. Please make all checks payable to Elliot Events, LLC.

  • A 2.9% Card Processing Fee applies to all payments made via credit card. To avoid this fee, we offer alternative payment methods, including ACH transfers and checks.

  • Checks or ACH payments cannot be accepted after the due date.

policies

» The Elliot’s General Conditions

» Vendor + Building Policies

Per Ohio Alcohol Beverage Commission laws, all alcoholic beverages must be purchased and provided by The Elliot. No alcoholic beverages can be brought into a licensed area from outside sources. Violation of this policy will result in a $500 fine.

Planning Resources

for your guests

» FAQs for Guests

» Language for Public/Private Events in The Rosehip Room

For clients hosting private or public events in The Rosehip Room, this language can be used for event/ticket pages and guest communications. Please direct your guests to contact your event organizer with ticket and event-specific questions.

parking

Complimentary parking is located in the adjacent lot. For events with more than 50 guests, an additional parking lot may be made available at Grace Center/Hospital (2307 W 14th Street, Cleveland, OH 44113). Please check your specific agreement for parking details.

If you would like to add valet or shuttle services to our agreement, please contact hello@theelliotcle.com.

Venue Details

capacities

The Ballroom

  • seated with balcony | 200

  • seated without balcony | 150

  • cocktail-style | 250

The Rosehip Room

  • cocktail-style | 150-200

  • seated dinner* | 50

  • theatre-style* | 100

*May require additional furniture rental. Please refer to your agreement.

building access

The Elliot’s Ballroom & The Rosehip Room: Single-room packages include 9 hours for setup, event, and teardown.

Full-Venue: Full-venue packages include 12 hours for setup, event, and teardown.

Additional setup and teardown time can be reserved for $250/hour, so long as it falls within The Elliot’s hours of operation.

  • The Ballroom: 8 AM - 12 AM

  • The Rosehip Room: 8 AM - 1 AM

ada access

At The Elliot, we are committed to ensuring that all of our guests have a comfortable and enjoyable experience. We are proud to offer several ADA-compliant features to accommodate your needs:

  • Designated Parking: Designated parking is conveniently located near the entrance and wheelchair lift for easy access to the venue.

  • Wheelchair Lift: Our venue is equipped with a wheelchair lift that provides access to The Ballroom, sidewalk, and The Rosehip Room. This lift must be operated by an Elliot team member, so please ask the Venue Coordinator or Security on-site to assist you with its use. Please note that the lift does not provide access to the Balcony.

  • ADA Accessible Restrooms: We have ADA-compliant restrooms available on both event space floors for your convenience.

furniture + equipment

Below is a list of furniture and equipment available for the use of our clients and vendors.

General

  • (6) 6’ folding tables

  • (2) 4’ folding table

  • (4) black easels

  • (2) gold easels

  • (2) gold rolling coat racks and wooden hangers

  • (2) large rolling coat racks and wooden hangers

The Ballroom

  • 200 white-padded folding chairs

  • (4) marble high tops

  • Soft seating on the staircase landing

  • Soft seating in bell tower dressing rooms & balcony

  • Standing mirrors in bell tower dressing rooms

  • 60" rounds*

  • 8' x 30" Banquet*

  • Sweetheart tables

    • 48” half round

    • 48” rectangle

  • High tops if requested

*Quantities are dependent on guest count, layout, and room capacity.

The Rosehip Room

  • (12) 4' x 2' wooden high tops

  • (5) black, round high tops

  • (14) gold and white bar stools

  • (22) black velvet stools

  • (20) cognac bar stools

  • soft seating

  • A/V including speaker system, amps, mics (2 cordless and 3 corded), stands, and projector (for staff and approved vendor use only)

Furniture and A/V cannot be removed from The Rosehip Room.

Full-Service Catering

Our list of full-service catering partners is curated to highlight Cleveland’s most talented chefs and event professionals.

Access to the kitchen is only available to The Elliot’s exclusive caterers. Clients that wish to provide food are required to contract with one of our exclusive caterers. Clients can contact the caterers directly to request availability and quotes.

What does the caterer provide?

The caterer you choose from our list will be responsible for all of the setup, teardown & trash removal for your event. They will also provide staffing, linens, flatware, glassware, china & any other rentals you may need.

Our caterers provide a variety of offerings including small plates, hors d'oeuvres, drop-and-go services for breakfast & lunch, stations, and plated meals.

Marigold Catering

inquiries@marigoldcatering.com
216-566-5400
marigoldcatering.com

» Catering Package

Nosh Creative Catering

derek@noshcreativecatering.com
330-650-6674
noshcreativecatering.com

» Catering Package

FAQs — Bar Packages

What is the dress code for your bartenders?

Our bartenders are required to wear all black, with hair pulled back and closed-toed shoes. Sleeveless and spaghetti-strapped tops are not permitted.

Can I bring in outside alcohol?

Per Ohio ABC laws, all alcoholic beverages must be purchased and provided by The Elliot. No alcoholic beverages can be brought into a licensed area from outside sources. Violation of this policy will first result in a warning. Repeated offenses will result in a $500 fine and possible removal from the event.

Can I substitute an item on the beer stock list?

Pending availability through our distributors, you are welcome to substitute a beer, wine, or liquor brand on our list with a brand of your choice. The requested item must be of similar price and will incur a $50 stocking fee. Requested items of dissimilar price may incur an additional charge.

Do you serve non-alcoholic drinks or mocktails?

Our bartenders can create a variety of mocktails with the soft drinks and mixers provided with our bar packages. You are welcome to add a non-alcoholic beverage that is not on our list to our package. Please inquire for pricing.

Alternatively, you are welcome to provide a couple of cases or bottles of non-alcoholic beverages to be served by our bartenders during your event at no additional charge.

Can I provide my own garnishes, juices, etc.?

Of course! Clients are welcome to supply their own non-alcoholic drinks & mixers with prior approval.

If I have the Taphouse package, can I add a cash bar for liquor?

Absolutely! Our guest-pay bar is cashless and accepts all major credit cards, Apple Pay & Google Pay. We will stock liquor, mixers, and garnishes and serve classic cocktails and mixed drinks at market rates for your guests to purchase. Our liquors include Vodka, Gin, Tequila, Rum, Whiskey, and Scotch.

What time does the bar close?

Last call will be announced 30 minutes prior to the end of your event. Service will end 5 minutes prior to the end of your event.

How does tipping work?

Our bartenders accept cash and Venmo tips during service and will display tip jars and QR codes.

If you'd like to tip our bartenders on behalf of your guests, let us know and guests will be notified that gratuity has been graciously covered by their host. Removing tip jars from the bar requires a payment of 15% of your final beverage package, paid via cash or check.

Payment can be made via check or cash and will be due before the start of your event.